Privacy Policy

At MPure Natural, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (mpurenatural.com) and purchase our organic skincare products.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect the following information:

• Personal Details: Name, Email Address, Phone Number, and Shipping/Billing Address.
• Account Information: Username and password (if you create an account).
• Device Data: IP address, browser type, and cookies to improve website performance.

2. How We Use Your Information

We use your data exclusively to serve you better:

• To process and deliver your Multani Mitti orders via our shipping partner (Shiprocket).
• To send order updates, tracking links, and customer support messages.
• To process payments securely.

3. Payment Security (Razorpay)

We do not store your Credit/Debit card details or UPI PINs on our servers. All online transactions are securely processed through our encrypted payment gateway partner, Razorpay, which adheres to strict industry-standard security compliance.

4. Third-Party Services

We only share essential information with trusted third parties to fulfill your order:

• Shiprocket: Your name, phone number, and address are shared to deliver your package.
• Razorpay: Email and phone number are shared to process payments securely.

5. Cookies

Our WooCommerce store uses cookies to keep track of your cart contents while you browse and to save your login session for a smoother checkout process.

6. Your Rights

You have the right to request access to the personal data we hold about you. You can also request the deletion of your account and personal data at any time by contacting our support team.